Guides & fixes

Plain-English guides for laptop and PC problems

Step-by-step guides to test and fix your keyboard, webcam, microphone, sound, screen, trackpad and Wi-Fi — plus buying checklists for used laptops and monitors. Every guide pairs with a free browser test, so you can check the hardware before changing anything.

All 38 guides

Buying Guide

How to Check Battery Health on a Used Laptop

Cycle counts, design capacity, the built-in reports on Windows and macOS — and the in-person checks when you cannot run them.

How-To Guide

Monitor Test Online: Check Colours, Sharpness & Pixels

To test a monitor online, open a browser-based screen test and check five things: solid colours for dead pixels, gradients for colour banding, a dark screen for backlight bleed, a sharpness grid for focus and scaling, and fast motion for ghosting.

How-To Guide

Check Your Webcam & Mic Before a Video Interview

Five minutes before any video interview: test your webcam in the browser to check framing and lighting, speak into a microphone tester to confirm levels, run a quick internet speed test (3+ Mbps upload keeps video smooth), and open your meeting app's device settings to confirm the right camera and mic are selected.

Fix Guide

No Sound on Windows 11? 10 Fixes That Actually Work

When Windows 11 has no sound, first run a browser sound test to confirm the problem, then check the output device (click the speaker icon and confirm the right device is selected), unmute and raise the volume mixer, and restart.

Fix Guide

Second Monitor Not Detected? Here's How to Fix It

When a second monitor isn't detected, check the basics in order: power and cable fully seated at both ends, the monitor set to the correct input source, Win+P set to Extend (not PC screen only), then Settings → System → Display → Detect.

Fix Guide

Camera Not Working in Teams or Zoom? 9 Quick Fixes

If your camera won't work in Teams or Zoom, first test the webcam in your browser — if it works there, the camera is fine and the problem is app permissions or device selection.

Fix Guide

Why Is My Wi-Fi So Slow? 12 Causes and Fixes

Slow Wi-Fi is either slow broadband or slow wireless — and a two-step speed test tells you which: test wired (or right beside the router), then test where you normally sit.

Buying Guide

How Much RAM Do I Need in 2026? Answer by Use Case

In 2026: 8GB is the working minimum for light browsing and office tasks, 16GB is the sweet spot for most people including gamers and home workers, 32GB suits creators, developers and heavy multitaskers, and 64GB+ is specialist territory.

Buying Guide

How to Check Your Laptop Specs (Windows & Mac)

On Windows 11, right-click the Start button and choose System for CPU, RAM and Windows version; press Ctrl+Shift+Esc → Performance for live detail; and type dxdiag for graphics.

Buying Guide

SSD vs HDD: Is Upgrading Your Laptop Worth It?

If your laptop still runs on a mechanical hard drive (HDD), swapping it for an SSD is the single biggest upgrade in computing: boots drop from minutes to seconds, apps open near-instantly, and the whole machine feels new.

Buying Guide

Laptop Battery Health: How to Check It (Windows & Mac)

On Windows, open Command Prompt and run powercfg /batteryreport — the saved report compares your battery's design capacity with its current full-charge capacity; the gap is your wear.

How-To Guide

Webcam Not Working? Test It Free Online

A 30-second browser test tells you instantly whether your camera hardware is working — or if the problem is in your app or settings.

How-To Guide

How to Check If Your Microphone Is Working

A browser-based mic test gives you immediate, visual feedback — watch the meter respond when you speak and know instantly if your mic works.

Fix Guide

Sound Not Working on Your Laptop? Test It Online

Generated test tones reveal instantly whether your speakers work, which channel is silent, and whether the fault is hardware or settings.

Test before you fix

Every test runs in your browser — no installs, no account, nothing uploaded.

Keyboard Tester

Press every key and see which ones register, stick or repeat, on a Windows UK or Mac layout.

Mouse & Touchpad Test

Check pointer movement, left and right clicks, double-clicks and scrolling from a mouse or touchpad.

Typing Speed Test

Measure net words per minute and accuracy over 15 seconds to 2 minutes.

Reaction Time Test

Five rounds with false-start detection, measuring your average and best reaction in milliseconds.

Webcam Tester

See a live preview, switch cameras and confirm resolution before a call or interview.

Microphone Tester

Watch a live level meter to confirm your mic works and is loud enough, and pick the right input.

Sound Tester

Play left, right, bass and treble tones to find a dead speaker, a one-sided headset or distortion.

Screen & Dead Pixel Test

Full-screen colours, gradients and grids for spotting dead pixels, banding and backlight bleed.